privacy policy
Effective Date: [Dec 15, 2024]
Orkid Tech Holdings Limited («Orkid,» «we,» «our,» or «us») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orkid.tech, use our services, or interact with us. By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information you voluntarily provide when you:
- Register for an account.
- Subscribe to our newsletter or other communications.
- Request information or customer support.
- Submit inquiries or contact forms.
- Use any interactive features of our website.
This information may include:
- Name
- Email address
- Phone number
- Company or organization name
- Any other information you choose to share with us
2. How We Use Your Informatiom
We use the information we collect to:
- Provide, maintain, and improve our website and services.
- Respond to your inquiries and provide customer support.
- Send promotional communications, such as newsletters, with your consent.
- Monitor and analyze usage trends.
- Comply with legal obligations and enforce our terms and conditions.
3. Sharing of Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and email delivery.
3.2 Legal Requirements
We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraudulent or illegal activity.
3.1 Service Providers
In the event of a merger, sale, or other business transfer, your information may be included in the transferred assets.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update Your Information
You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly. Note that we may still send you non-promotional emails related to your account or transactions.
6.2 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly. Note that we may still send you non-promotional emails related to your account or transactions.
6.3 Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your information.
8. International Users
If you are accessing our website from outside Colombia, please note that your information may be transferred to and processed in Colombia or other countries. By using our website, you consent to such transfer and processing.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated Privacy Policy on our website. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected].
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